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Frequently Asked Questions
1. How long does it take to receive my reward?
After submitting a redeem request, your reward is processed within 2 to 24 hours.
2. Why is my task verification pending?
For security reasons, some tasks are manually verified to ensure fair play. This can take a few minutes.
3. How do I get the referral bonus?
When your friend creates an account using your code and remains active for 5 days, you receive your full referral points.
4. Why was my redeem request declined?
Requests are declined if an incorrect ID/Email is entered, or if fraudulent task completions are detected.